Policies
Refund Policy
Our 30-day money-back guarantee — if you’re not happy, we’ll make it right.
Last updated: September 2026
30-day guarantee
You have 30 days from delivery to request a return for a full refund of the product price.
How to return
Contact us through the Contact page with your order number. We’ll send you return instructions within one business day.
Condition
Items should be returned in reasonable condition with all original parts. Hygiene-related items that have been heavily used may be refunded at our discretion.
Damaged or defective items
If your item arrives damaged or defective, send us a photo and we’ll ship a free replacement or issue a full refund — no return needed.
Refund timing
Approved refunds are issued to your original payment method within 5–10 business days.